Care Plans
Our Latest Furniture Care Plans
How does the care plan work?
However, if an accident threatens to spoil the appearance of your furniture all you have to do is call our dedicated claims and advice line and we will ensure that the problem is taken care of.
What am I covered for?
Essentially our Care Plan provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture. Following the delivery of your furniture, you will receive a document detailing this and also how to make a claim. It's important to recognise that you are not covered for a lack of care to your furniture or abuse, and multiple stains and damages sustained over an extended period of time are similarly not covered.
How do I make a claim?
All you need to do is call the dedicated claims and advice line on the number detailed on your policy document within 7 days of the incident occurring.
A technician will be sent to your home at a mutually convenient time and we’ll take care of the problem if we are unable to effect a satisfactory repair or stain removal we will replace the damaged items no cost to you.
Benefits of Furniture Protection
5 Year Peace of Mind.
No Excess Charges
Original Value Replacements.
One Call for Advice and Service.
A National Network of Professional Technicians.
Summary
(Staining must result from a sudden and unforeseen event. This policy does not provide cover for an accumulation or build up over a period of time)
Acids.
Cosmetics
Shoe Polish
Ink
Bleaches
Caustic
Corrosives
Paints
Superglue
Coffee
Ketchup
Cola
Human & Animal Bodily Fluid
Dyes & Dye Transfer from Newspaper Print
All Food Stuff & Drink
Accidental Damage
(Accidental damage must result from a sudden and unforeseen event. This policy does not provide cover for accumulation or build up over a period of time)
Rips
Burns
Scuffs
Punctures
Scratches
Breakage, Dents or Chips
Water, Liquid or Heat Marks
Pet Damage
Purchase your Care Plan
Choose your care plan on our online store by following the link below. If you need advice or help on choosing the right care pack for your piece of furniture then get in contact and we can advise.
